At Maxmol Petroleum Private Limited, we prioritize your privacy and are dedicated to maintaining the security of your personal information. This Privacy Policy details our practices regarding the collection, use, and protection of your data when you interact with our website and services related to our engine oil and grease manufacturing.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide to us when you:

– Register for an account

– Place an order

– Subscribe to our newsletters

– Contact us for support or inquiries

This may include:

– Name: To identify you.

– Email Address: To send confirmations and updates.

– Phone Number: For order-related communication or customer support.

– Shipping and Billing Address: For processing your orders.

b. Non-Personal Information

We also gather non-personal information automatically as you navigate our site, which may include:

– IP Address: To determine your geographical location.

– Browser Type and Version: To optimize our website’s compatibility.

– Operating System: For improving user experience across platforms.

– Pages Visited and Time Spent: To analyze user behaviour and improve our services.

– Referral Source: To understand how you found our website.

c. Cookies and Tracking Technologies

Cookies are small data files stored on your device that help us improve our services by recognizing your preferences and visits. We use cookies for:

– Remembering your preferences and settings

– Analyzing website traffic

– Delivering personalized content and advertisements

You can manage cookie preferences through your web browser settings, but disabling cookies may affect your experience on our site.

2. How We Use Your Information

Your information is utilized for various purposes, including but not limited to:

– Service Provision: To deliver and manage our products and services efficiently.

– Order Processing: To process and fulfil your orders and manage payments.

– Customer Support: To respond to your inquiries and provide assistance.

– Marketing Communications: To send newsletters, promotions, and updates about our products and services (you may opt out at any time).

– Website Improvement: To enhance our website based on user feedback and usage patterns.

– Research and Development: To analyze for improving product quality and service offerings.

– Compliance and Risk Management: To comply with legal obligations and protect our rights and those of others.

3. Information Sharing and Disclosure

We value your privacy and do not sell or rent your personal information. However, we may share your information in certain situations:

– Service Providers: We may employ trusted third-party vendors to assist with specific functions, such as payment processing, shipping, and marketing. These parties are obligated to handle your information securely and only use it for the intended purpose.

– Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

– Business Transfers: If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will notify you before your personal information is transferred and subject to a different privacy policy.

– Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of others.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

– Encryption: Using secure protocols to encrypt sensitive information during transmission.

– Access Controls: Limiting access to personal information to authorized personnel only.

– Regular Audits: Conduct audits and reviews of our data security practices to identify and mitigate risks.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

– Access: The right to request a copy of your personal information.

– Correction: The right to request correction of any inaccurate or incomplete information.

– Deletion: The right to request the deletion of your personal information, subject to legal obligations.

– Restriction of Processing: The right to request the restriction of processing your information in certain circumstances.

– Data Portability: The right to receive your data in a structured, commonly used format and transmit it to another controller.

– Withdraw Consent: The right to withdraw consent at any time, where we rely on your consent to process your information.

To exercise any of these rights, please contact us using the details provided below.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any external websites you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Effective Date” at the top of this page and notify you through prominent notices on our website. We encourage you to review this Privacy Policy regularly to stay informed about our practices.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Maxmol Lubricant (India) Private Limited 

[Your Address] {Plot no 18, Nangloi-Najafgarh Rd, A-Block, Near Narayan Dharm Kanta, 110041}

Email: [support@maxmollubricants.in]  

Toll-Free No: [1800833305]

Thank you for trusting Maxmol Petroleum Private Limited with your personal information. We are committed to protecting your privacy and ensuring a secure experience with our services.